Upgrade StoragePDF metadata retrieval stuck in "processing"
When I try to retrieve the metadata from a paper I just downloaded it opens the "retrieving metadata window" but there is no progress in the processing step. I don't have any idea on how to debug this.
Also, in general as soon as I put a new article on zotero, it automatically retrieves the metadata but for the last 30 minutes I stopped doing so.
Could it be a problem with the latest update?
Also, in general as soon as I put a new article on zotero, it automatically retrieves the metadata but for the last 30 minutes I stopped doing so.
Could it be a problem with the latest update?
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dstillman Zotero Teamedited June 13, 2023Sorry, there’s currently a major Amazon cloud outage that’s affecting PDF metadata retrieval. Most other Zotero services are unaffected.
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wmwilson_ucalgaryThank you for the update @dstillman!
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l1n00xService is working again
This discussion has been closed.