Upgrade StorageZotero 7 beta: Missing title bar
Today the program suddenly became unresponsive to the mouse:
1. To switch between Tabs you need to double click, otherwise nothing happens.
2. The Windows icons (minimize, maximize and close) disappeared. Here I attach a screenshot: https://app.box.com/s/vjdi93biwuizuot7dkr11emgxwcbtmst. This had been reported before, but it didn't happen to me at that time.
The contextual menus do work, in fact it is the only way to close the program (File->Exit).
This error started to appear today for the first time. I thought there was an update pending, so I closed the program, and when I restarted it did install version 7.0-beta.9, but these errors continue to occur.
Windows 10
Zot 7.0-beta.9
1. To switch between Tabs you need to double click, otherwise nothing happens.
2. The Windows icons (minimize, maximize and close) disappeared. Here I attach a screenshot: https://app.box.com/s/vjdi93biwuizuot7dkr11emgxwcbtmst. This had been reported before, but it didn't happen to me at that time.
The contextual menus do work, in fact it is the only way to close the program (File->Exit).
This error started to appear today for the first time. I thought there was an update pending, so I closed the program, and when I restarted it did install version 7.0-beta.9, but these errors continue to occur.
Windows 10
Zot 7.0-beta.9
https://forums.zotero.org/discussion/105187/zotero-7-beta-no-window-controls-on-windows-10#latest
I will unistall and reinstall Zotero 7, and let you know
This is what I just did:
1. Uninstalled z7-beta.9, and re-installed a "fresh" downloaded instaler of Z7: the problem continued
2. Uninstalled the 7 again, but installed the last available Zotero 6: it was Ok!!!
3. Uninstalled Zotero 6, and reintall the 7-beta.9: the problem is back
In that case, since I don't know how to debug the OS, I am going back to Z6. Lets hope that a solution could be found in the future.
Yesterday I came back to Zotero 6 as well, and I noticed that what are missing are not the Windows controls on the right only, it's actually the whole top bar of the program window... apart from what I originally mentioned about the switching between tabs.
The PC has not received any updates, I have not installed anything new (work PC in the hospital). Restarting did not resolve this.
I am running Zotero 7.0.0-beta.10 (64-bit) and Windows 10
It actually worked so well that now both profiles (the default and the new) display the program normally...
In any case, you should delete the new profile (and any new data directory that was created) to avoid future confusion.
This also happens whether I have one (default) or more profiles
I was using beta.8 and the program worked without problems. The day the problems started, it was just the moment when Zotero detected that there was a new update (beta.9) and automatically started the download (without me noticing it).
At that moment the bug appeared (still running beta.8), and that's when I realized that there was a new update. I thought it was some process of the update and decided to close the program so that it would be updated, and eventually everything would return to normality. But no, the program was updated to beta.9 and the bug did not disappear.
I am commenting this because I have noticed that while we all have Windows 10, the problem has appeared at different times:
@bentle reported it with beta.5
@gustms and me: beta.9
@delastic: beta.10
Perhaps the problem is related to one of the update processes, rather than the program itself.
An apology if I'm talking some nonsense, ha, ha, ha, ha!
For everyone, if you close Zotero, go to your Zotero profile directory, and delete xulstore.json, does that make a difference? What if you open prefs.js in a text editor and delete the
extensions.zotero.pane.persistline?Also, just to confirm, I assume everyone who is seeing this has tried disabling all third-party plugins?
If you're seeing this, can you go to Tools → Developer → Run JavaScript, run Zotero.openInViewer('about:support'), click "Copy text to clipboard", paste the text into an email, and send it to us at support@zotero.org with a link to this thread? We'd like to see if there's some common system configuration (graphics drivers, etc.) that might be causing this.1) yes, that is exactly the case, only when I start through the profile manager I get a normal interface (in any profile, I currently only have one, the default)
2) when I start without profile manager:
-deleting xulstore.json did not do anything
-deleting the extensions.zotero.pane.persist line did not do anything (and the line reappeared when I closed the program which is expected I assume)
3) I have no active plugins since the update to 7
C:\Program Files\Zotero\zotero.exe -PAnd then uncheck "Use the selected profile without asking at startup".
You can then start Zotero normally and it will open the Profile Manager, after which you can select the profile and use Zotero without this problem.
Then I followed the steps indicated with the Profile Manager, and yes, the problem disappeared. I have started the program several times (Profile Manager always appears first), but it works fine.
By the way, the bug coincidentally reappeared when a new version was available.