Zotero 7 Beta

agate13
edited June 1, 2023
I installed the new version. Receives an error message "couldn't communicate with Zotero" when trying to add a quote in a Word file and a reference to troubleshoot plugin.
  • dstillman
    Can you provide a Report ID?
  • agate13
    1182646841
  • dstillman
    [JavaScript Error: "Error: Could not remove C:\Users\Agate\AppData\Roaming\Microsoft\Word\STARTUP\Zotero.dotm" {file: "resource://zotero-winword-integration/installer.jsm" line: 190}]
    The updated Zotero.dotm file can't be installed into Word on your system, likely due to security software. You can figure out what's blocking that and reinstall from the Cite pane of the Zotero settings or you can follow the manual installation instructions.
Sign In or Register to comment.