Annotations lost... (Zotero 6.0.25)

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  • 1.) It might also help to restart your computer.
    -> Thats what I did

    2.)You can almost certainly get it smaller — e.g., you could drop the resolution way down, convert it to grayscale, etc.
    -> That's exactly what I did and wrote. The file is now 117 MB in size. I don't seem to get them any smaller.

    3. If you've opened it previously on another computer, you can try on that computer.
    -> I dont have an "another computer"

    4. Disable all third-party plugins, close all other open tabs, restart Zotero, and try again.
    Should I remove all integrations for Obsidian? Of course, if it's urgently needed, I'll do it...
  • If I say to disable all third-party plugins, why are you asking which you should disable? All of them. That's why I said to do it. It's just wasting everyone's time to go back and forth like this.

    And you didn't respond to this:
    But you can also try just right-clicking on the attachment in the items list and selecting Add Note from Annotations. Zotero might be able to create a note from your annotations without opening the file in the PDF reader.
  • But you can also try just right-clicking on the attachment in the items list and selecting Add Note from Annotations. Zotero might be able to create a note from your annotations without opening the file in the PDF reader.
    -> Excuse me. Of course, I did. However, this was not done correctly. Only an empty folder (without a folder name) has been added. However, I am familiar with this function. In a previous application, the folder was added correctly.

    If I say to disable all third-party plugins, why are you asking which you should disable? All of them. That's why I said to do it. It's just wasting everyone's time to go back and forth like this.
    -> The reason for my query was that I don't see any way to simply "deactivate" these functions. I therefore have to delete all plug-ins (and the special settings). I would have liked to do without that, as I only chose Zotero because of the obsidian integration. However, I can understand your displeasure and would like to apologize very much for the effort.
  • edited April 30, 2023
    Only an empty folder (without a folder name) has been added.
    A folder? It creates a note. Can you provide a Debug ID for doing this?
    The reason for my query was that I don't see any way to simply "deactivate" these functions. I therefore have to delete all plug-ins (and the special settings).
    No, you don't. You just go to Tools → Add-ons and click Disable next to each one. This is just a basic troubleshooting step.
  • You can disable add-ons under tools-add ons
  • edited April 30, 2023
    But this just isn't worth spending more time on. You said you can't open the PDF with another program either, so there's clearly some problem with the file. And if you can't swap in a working copy of the file, just click on the attachment item, go to Tools → Developer → Run JavaScript, and run this code to get the annotations as text:

    var annotations = ZoteroPane.getSelectedItems()[0].getAnnotations();
    annotations.sort((a, b) => a.annotationPageLabel - b.annotationPageLabel)
    var arr = [];
    for (let x of annotations) {
    arr.push(x.annotationType + "\n"
    + x.annotationColor + "\n"
    + "Page " + x.annotationPageLabel + "\n"
    + (x.annotationText ? '“' + x.annotationText + '”' : '') + "\n"
    + (x.annotationComment || ''));
    }
    arr.join('\n\n============\n\n');
  • Sorry again. I can ALWAYS open the PDF file (outside Zotero). I can't do that in Zotero. It's not (only) about the annotations for me, but the images with which they are connected. I looked for the images in the "storage" folder. There I noticed that: 1. The folders are very large 2. The most recently added images are no longer recognizable as "image files". I have now deactivated the plugins. But that doesn't bring any improvement. Basically, I ask for a little indulgence; I am a 52-year-old philosophy student who is really trying hard (to understand the technical connections) and would be dependent on Zotero...
  • I asked you specifically whether you could open the file outside Zotero five days ago and you said this:
    The file also doesn't open when I open it with another PDF program.
  • What shall I say; that was probably a misunderstanding on my part.
  • A folder? It creates a note. - Sorry; I ment "a note"
  • Now there is a new error message (while trying to open the PDF in Zotero):

    A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.

    Script: resource://zotero/react-dom.js:18736
  • Hello @dstillman, @adamsmith, I would like to ask for help once again. Explicitly, this is not about the first case. Here I agreed to @adamsmith and refrained from finding a solution. Now the problem shows up in the book in which I continued to work. I would also like to strongly counter the impression that I am ignorant or even unwilling. Please understand that at the time we invest here together, I will lose many hours by losing my work again. Since there is no "customer support" at Zotero, I'm glad you helped me. However, I am expressly not happy that I cannot keep up with your expertise. I am happy to use a service that solves my problem and to pay for it. In addition to the fact that I did not always understand all your instructions correctly, it now seems that the problem lies with "Zotero". If you think that the file is too large, please let me know how to reduce the size of a pdf over 269 pages (no OCR) even further than it is currently (117 MB). Your clues @dstillman, by the way, I followed them all. I can't and don't want to believe that I have to start "all over again"...
  • Das Google Dokument ist nicht öffentlich, aber wenn die Datei sich extern öffnen lässt, ist die Situation recht klar (das Missverständnis hat uns halt massive auf die falsche Fährte geführt):
    Die Kombination aus 270 Seiten mit Bildern und zahlreichen Annotierungen ist für die aktuelle Version des PDF Readers nicht zu bewältigen -- potentiell insbesondere unter Windows nicht.

    Ich weiß nicht, ob sich die komplette Datei noch sehr verkleinern lässt: Du bist so bei 500kb/Seite, das scheint mir für reine Graphik nicht zu hoch.

    Ich sehe 3 Möglichkeiten, evt. in Kombination
    1. Du kannst Die Datei in kleinere Abschnitte Aufsplitten (Kapitel etc.)
    2. Du kannst die Datei unter File --> Export PDF exportieren: das dauert wahrscheinlich etwas, kann auch sein dass Du eine "non-responsive" Fehlremeldung kriegst in dem Fall einfach eine Weile laufen lassen). Das schreibt die Annotierungen direkt in das PDF, so das sie dann in jedem anderen Program sichtbar sind.
    3. Du kannst auf die bald kommende Version 7 warten, die das deutlich besser machen sollte.

    Wenn Du 2 vor 1 machst, hättest Du dann auch in den jeweiligen Kapiteln die bisherigen Annotierungen gespeichert und die würden sich auch wieder in Zotero Übertragen lassen.
  • Since there is no "customer support" at Zotero, I'm glad you helped me.
    I'm not sure what you think we've been doing here, but just to be clear, I'm a Zotero developer and adamsmith is a long-time contributor, and we've both spent many hours helping you. This is how Zotero support works. But there's a limit to how long we can spend helping any one person on a single issue, and we spent days off-track due to incorrect claims on your part: that your annotations were "lost" (when they've been in your library all along, on an item you yourself moved to the trash) and that the file couldn't be opened in an external PDF reader.

    If you had just said days ago that you have a file that you can't open in Zotero but that you can open in other PDF readers, we would've asked you to upload it somewhere (Google Drive, Dropbox, etc.) and send a link to support@zotero.org with a link to this thread. You can do that now.

    You also still haven't provided a Debug ID for using Add Note from Annotations and getting an empty note, which I asked for above.
    A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.
    But if this is the only problem, for any action you're trying (opening, File → Export PDF…, or Add Note from Annotations), try just clicking Continue, possibly a few times. This message shouldn't appear in normal usage, and there's something odd going on with the file if it's happening for you, but if you click Stop it's just going to break whatever you're attempting to do.
  • Hallo @adamsmith, danke für die Hinweise. Sehr cool! Mache ich gleich :-)
  • ...gibt es eine "grobe" Zeitangabe für den Launch von Zotero7?
  • Hallo @adamsmith, ich wollte eigentlich nicht mehr nachfragen und mir - ab hier - selbst helfen... aber wo finde ich die Funktion: File --> Export PDF exportieren? Ist damit "Bibliothek exportieren" gemeint? Sry...
  • Export PDF ist an der gleichen Stelle im File Menu wenn Du in der mittleren Spalte ein PDF angewählt hast.
    Für Zotero 7 sollte die Beta Version in den nächsten 1-2 Monaten rauskommen. Normalerweise sind die Betas sehr gut nuztbar, aber bei größeren Versionen vielleicht dann doch ein bisschen warten.
  • Klasse! Hab alles gefunden. Dann haben wir es ja doch noch geschafft. Verbindlichsten Dank!
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