Find Available PDF doesn't work for Cambridge University Press item

This discussion was created from comments split from: How does "Find Available PDF" works?.
  • Is there a reason that "Find available PDF" would not work for an available PDF on the publisher's website with on-campus access?

    The resource in question is:
    https://www.cambridge.org/core/books/shaping-modern-shanghai/public-health-and-hygiene/B464B437CCEB3582F7DD8018633279AA

    I am able to manually download the PDF from the dropdown, but I'm wondering whether that dropdown is the issue.
  • Can you provide a Debug ID for an attempt that doesn't work?
  • Debug ID D1373118124
  • edited April 22, 2023
    If you click the Save to Zotero button on that page, is a PDF saved along with the metadata? Downloading PDFs from the URL/DOI for Find Available PDF relies on the same translators used from the Connector, so if those don't work via the Connector, they won't work via Find Available PDF either (unless there's an OA file with a known download URL in Unpaywall, which there isn't for this DOI).

    Whether the translator could be updated to save a PDF in that case would be a separate question — my proxy doesn't have access to a PDF on that page, so I couldn't say.
  • edited April 22, 2023
    Oh, well, there's no PDF URL in the embedded metadata on the main page, which is the URL your item has, so that wouldn't work. There is an embedded PDF URL for individual chapters, so those should work if you have access to them and they work via the Connector, but only for an item that actually had one of those URLs.
  • edited April 22, 2023
    The chapter DOI
    https://doi.org/10.1017/9781108303934.005

    redirects to the original URL I posted
    https://www.cambridge.org/core/books/shaping-modern-shanghai/public-health-and-hygiene/B464B437CCEB3582F7DD8018633279AA

    Adding the item via the DOI causes Zotero to hang, and no item is added, let alone a PDF. After several minutes, I get the following error:

    "Zotero could not find a record for the specified identifier. Please verify the identifier and try again."
  • OK, that wasn't the DOI in your Debug ID — the book DOI was.

    Adding via the chapter DOI saves for me. If that's not working for you, that's unrelated to this, but we'd need to see a Debug ID for that to say more.

    And you haven't addressed what I said about whether you get a PDF for that URL with the Connector.
  • edited April 23, 2023
    I'm getting the full book metadata via the chapter DOI, which is due to some weird formatting of the metadata at Cambridge, but ultimately I think still Zotero's bug.
  • Ah, yeah, I didn't check the saved data. Still, unrelated to Find Available PDF, which will follow the item DOI/URL and look for the PDF with the site translator.
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