Error Reporting 600097179

Amanda Claybaugh
Syncing isn't working. I've tried logging out of Zotero and restarting my computer, but neither have made a difference. The error message said that I should report this here.

Grateful for any help!

Amanda
  • dstillman
    Files above 4 GB are not currently supported
    It looks like you're trying to upload a huge (probably video?) file. For now, you'll need to delete this file from your library and empty the trash. (You can re-add it as a linked file if you want, though it won't sync.)

    You can paste 6BH5SGHW into the search bar in All Fields & Tags mode to see the file in question.

    We're planning to add support for files like this, but not sure exactly when it will happen.
  • Amanda Claybaugh
    Ah, that makes sense! Thanks so much.
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