Zotero is not working

I have re-installed this application and plug-ins several times, but it is not uploading references sometimes or sometimes on the footer of WORD, and sometimes a notification pops up "Zotero is unable to update your document" why is this matter? as I want the reference exactly next to the line in APA format.
kindly help me to solve this problem, I'll be grateful to you.
  • adomasven Zotero Team
    See Reporting Problems? Please describe the issue in full detail with steps to reproduce. If you have multiple issues that do not seem related, describe them separately.
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