OpenOffice Integration Error - runs install whenever I open Firefox
Every time I open Firefox (3.5.3) or a new window within Firefox, a small "Progress" window opens which quickly is replaced with a window "Zotero OpenOffice Integration Error" with message: "Zotero OpenOffice Integration could not complete installation because an error occurred. Please ensure that OpenOffice is closed, then restart Firefox." I'm using Zotero 2.0b7.2 and OpenOffice Integration 3.0a3 on Windows XP. Within OpenOffice the Zotero tools work fine.
Report errors text:
[JavaScript Error: "uncaught exception: [Exception... "Component returned failure code: 0x80004003 (NS_ERROR_INVALID_POINTER) [nsIPrefBranch.setCharPref]" nsresult: "0x80004003 (NS_ERROR_INVALID_POINTER)" location: "JS frame :: chrome://zotero-openoffice-integration/content/browser-overlay.js :: anonymous :: line 285" data: no]"]
[JavaScript Error: "uncaught exception: [Exception... "Component returned failure code: 0x80004003 (NS_ERROR_INVALID_POINTER) [nsIPrefBranch.setCharPref]" nsresult: "0x80004003 (NS_ERROR_INVALID_POINTER)" location: "JS frame :: chrome://zotero-openoffice-integration/content/browser-overlay.js :: anonymous :: line 285" data: no]"]
No loss in functionality, but this is a bit of annoyance.
Thanks for the great tools!
Eric
Report errors text:
[JavaScript Error: "uncaught exception: [Exception... "Component returned failure code: 0x80004003 (NS_ERROR_INVALID_POINTER) [nsIPrefBranch.setCharPref]" nsresult: "0x80004003 (NS_ERROR_INVALID_POINTER)" location: "JS frame :: chrome://zotero-openoffice-integration/content/browser-overlay.js :: anonymous :: line 285" data: no]"]
[JavaScript Error: "uncaught exception: [Exception... "Component returned failure code: 0x80004003 (NS_ERROR_INVALID_POINTER) [nsIPrefBranch.setCharPref]" nsresult: "0x80004003 (NS_ERROR_INVALID_POINTER)" location: "JS frame :: chrome://zotero-openoffice-integration/content/browser-overlay.js :: anonymous :: line 285" data: no]"]
No loss in functionality, but this is a bit of annoyance.
Thanks for the great tools!
Eric
Also, perhaps related, my document would not update, such that I couldn't change any citations or run any part of the open office plug-in. Fortunately, I only had a couple citations in there so far, and was able to fix the problem by using the "remove field codes" option on the plug-in's tool bar and redo-ing those citations.
Annoying, but seems to be fixed for now.
Did you reinstall the OpenOffice Integration Add-in?
Tried to manually delete the extension out of C:\Documents and Settings\xxxxxxx\Application Data\OpenOffice.org\3\user\uno_packages\cache\uno_packages
...seemed to have created more problems.
Firefox add-in says it successful installed OpenOffice components, but the extension doesn't work in OpenOffice and nothing has appeared in the above folder. Also tried "Reinstall OpenOffice.org Components" in the add-in preferences -- still no luck.
Report ID: 1770538539
Thanks,
Simon
I'm having the same problems with open office for Mac. I've uninstalled and reinstalled the plug in, plus tried to run the open office integration update.
Also, when I try to update in an old document I get told that the zotero library is unavailable.
Lise
I've mnaged to get Zotero up and running - uninstaling and reloading all components. The only issues now are the Zotero citation dialogue box, which is popping up behind the document, and the preferences, which will only let me use reference checks, and not bookmarks.
Lise
I guess I'll have to wait until the notes styles allow the same thing (somehow, I can't see my journal editor letting me off notes)
Lise
Still unsure how to solve the problem:
Having upgraded to the latest version of zotero/Firefox/Openoffice (Win XP), I am unable to fully install the word processor plugin; I always get the message:
"Zotero OpenOffice Integration could not complete installation because an error occurred. Please ensure that OpenOffice is closed, then restart Firefox." (OpenOffice was closed)
Thanks for help and comments!
Ale
Java UNO Runtime Directory:
file:///C:/Dokumente%20und%20Einstellungen/esguerra.a/Desktop/
soffice Executable Directory: file:///C:/Dokumente%20und%20Einstellungen/esguerra.a/Desktop/
I am not 100% sure if this is what you were asking...
Thanks a lot!
Ale
Java UNO Runtime Directory:
file:///C:/Program%20Files/OpenOffice.org%203/program/
soffice Executable Directory: file:///C:/Program%20Files/OpenOffice.org%203/URE/Java/
See if the C:\Program Files\OpenOffice.org 3\program and C:\Program Files\OpenOffice.org 3\URE\java directories exist on your system. If they do, just replace the paths in that dialog and click "Reinstall OpenOffice Components." If not, look for directories with similar names, and try those.
file:///C:/Programme/OpenOffice.org%203/program/
file:///C:/Programme/OpenOffice.org%203/URE/java/
but it is not working yet....
I keep on playing around a bit with these paths
thanks ale
I've changed the integration preferences a few times, but the same message pops up again and again...
Has anybody experienced similar problems? Any other suggestions or ideas how to solve the problem?
Ale
The paths are
file:///C:/Programfiler/OpenOffice.org%203/share/extension/install/
file:///C:/Programfiler/OpenOffice.org%203/share/extension/install/
I have tried to choose the paths manually. They are working when I open them with Firefox URL bar.
Does this has something to do with the Norwegian localization of Xp/Firefox. I can see that some of the others has localized versions as well.
Problem solved. Guess I didn't read the post good enough. I changed the paths to:
file:///C:/Programfiler/OpenOffice.org%203/URE/java/
file:///C:/Programfiler/OpenOffice.org%203/program/
and managed to install. Seems to work ok now.
Thanks your help.
With your great advices, I were also able to solve this "error" problem. However, there is still no zotero toolbar in my OpenOffice, even after I have reinstalled components.
Any ideas?
Thanks for all help!
Note this is for a Mac system. Replace "add-on" with "Plug-in", "Preferences" with "options" etc for Windows. (Not that Ive tested it on Windows)
(with Oo closed)
1. Open the Firefox Add-ons control box from Tools
2. Highlight the Zotero OpenOffice Integration Add-on.
3. Select the Preferences button that appears within the add-on after step 2
4. Choose "Detect OpenOffice Paths" button
5. Browse to Applications/OpenOffice.org icon (ie the application itself). Highlight icon, and open it.
6. On my Mac this reset the paths to
Java UNO Runtime Directory:
file:///Applications/OpenOffice.org/OpenOffice.org.app/Contents/basis-link/ure-link/share/java/
sOffice Executable Directory:
file:///Applications/OpenOffice.org/OpenOffice.org.app/Contents/MacOS/
7. Choose "Reinstall OpenOffice.org components"
8. Restart Firefox.
9. Start Oo.
The Zotero toolbar appears and does all the right stuff.
By experiment I found that if you change the Directory paths above manually to something stupid, and then uninstall the Add-on, the stupid settings are still remembered after you do a fresh install!
This suggests that the Add-on is getting its directions for the paths from somewhere apart from itself. And that set of instructions may be wrong.
In my pc, there is two folders of OpenOffice versions, 2.4 and 3.2. Delete the folder OpenOffice 2.4, restart and ok.
Thanks.