Issue citing in Google Docs

dstillman Zotero Team
This discussion was created from comments split from: Issue Citing in Google Docs.
  • abigaildrach
    I'm having the same issue! My Debug ID is D1415808746
  • dstillman Zotero Team
    Please start new threads for new issues. I've moved this to a new thread.

    Can you explain, in your own words, the exact problem that you're experiencing?
  • abigaildrach
    Whenever I try to add a citation to my document in Google Docs, a hyperlinked "updating" appears instead of the citation. When I click on it, I get an error note that says there is an issue on the Google docs end.
  • abigaildrach
    The error note says: "Selected field hk28Q3 not returned from Docs backend"
  • dstillman Zotero Team
    Does this still happen if you disable all third-party browser extensions and reload Google Docs?
  • anpotter74
    The 3rd party browser suggestion worked for now. This a really big pain.
  • adamsmith
    The suggestion to disable other extensions is a troubleshooting step. You'd then start re-enabling them one-by-one to see which one actually interferes with Zotero/Google Docs (One of the first places I'd look is anything writing-related like Grammarly)
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