My Zoltero icon on my mac book only capturing snapshop.

So trying to put the mental capacity act into my zoletro library. But it is only capturing a snap shop and so i am unable to use it to in my assignment. It come up with participation when i try and add the reference and if i click on it in my library the webpage doesn't load right. Sorry am new to this and trying to write a 3000 word essay
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