Unfortunately, I cannot use Zotero in Google Docs anymore. This is what shows up in the "Advanced" tab of the Zotero Connector's settings:
[JavaScript Error: "TypeError: Cannot read properties of undefined (reading '163') at Object.injectScripts (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/background.js:327:45) at chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/background.js:266:36"]
Can someone help with this? Thanks all!
N.B.: I should mention that the issue is isolated to Google Docs because I can save papers in Zotero Desktop when I browse.
(Please start new threads for new issues — it's much more confusing to try to debug different people's issues in one thread. I've moved this to a new thread.)
Can you provide a Report ID? Have you tried disabling all other extensions and reloading Google Docs?
I do not have a Report ID. I am using: Windows 10; Google Chrome version 105.0.5195.127 (Official Build) (64-bit); Zotero Connector version 5.0.97.
Even if I disable all other extensions, restart my browser, and reload Google Docs, I cannot resolve the problem and use Zotero.
Steps to reproduce: 1. Open Zotero Desktop. 2. Open a new Google Doc file. 3. In the Google Doc, click on the Zotero tab (or the "Z" icon in the taskbar).
At step three, no drop-down menu (or pop-up search bar) appears at all.
Hi, The issue was resolved after updating Google Chrome, as suggested by viv_zhong at: https://forums.zotero.org/discussion/comment/417410#Comment_417410. I also had to (1) clear the browser's data and (2) uninstall and re-install Zotero Connector after the update. I hope this helps. Thanks all for your help!
Upgrade Storage
This is what shows up in the "Advanced" tab of the Zotero Connector's settings:
[JavaScript Error: "TypeError: Cannot read properties of undefined (reading '163')
at Object.injectScripts (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/background.js:327:45)
at chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/background.js:266:36"]
Can someone help with this?
Thanks all!
N.B.: I should mention that the issue is isolated to Google Docs because I can save papers in Zotero Desktop when I browse.
Can you provide a Report ID? Have you tried disabling all other extensions and reloading Google Docs?
apologies for the confusion.
I do not have a Report ID.
I am using: Windows 10; Google Chrome version 105.0.5195.127 (Official Build) (64-bit); Zotero Connector version 5.0.97.
Even if I disable all other extensions, restart my browser, and reload Google Docs, I cannot resolve the problem and use Zotero.
Steps to reproduce:
1. Open Zotero Desktop.
2. Open a new Google Doc file.
3. In the Google Doc, click on the Zotero tab (or the "Z" icon in the taskbar).
At step three, no drop-down menu (or pop-up search bar) appears at all.
I hope this information helps.
Thanks.
After providing that, you should try in a new Chrome profile, as we told the person in the other thread.
The issue was resolved after updating Google Chrome, as suggested by viv_zhong at: https://forums.zotero.org/discussion/comment/417410#Comment_417410.
I also had to (1) clear the browser's data and (2) uninstall and re-install Zotero Connector after the update.
I hope this helps.
Thanks all for your help!