How to update citation numbers when moving sentences within Word doc?

I am editing my manuscript and noticed that when I move sentences with citations, the citation doesn't update (even after refreshing). For example, I move a sentence with citation 10-11 to follow a sentence with citations 22-23. It should shift all citations to maintain correct order, but that doesn't happen. Cannot find any help in the FAQs.

Anyone know how to fix this? Thanks.
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