Proquest connector issue

laurabonella · July 5, 2022

When trying to download from Proquest (ERIC), I get the message "An error occurred while saving this item. See Troubleshooting Translator Issues for more information." I have done all the steps in troubleshooting without success.
URL:
https://www-proquest-com.er.lib.k-state.edu/eric/results/A6D0B1CF1CA14784PQ/1?accountid=11789#mlditem4
The Debug ID is D69662749.

adamsmith · July 5, 2022

Seems to be a general issue on ProQuest ERIC
Permalink for an item here:
https://www.proquest.com/books/pragmatic-future-naep-containing-costs-updating/docview/2661071397/se-2

laurabonella · July 6, 2022

Is there any chance of this being looked at/fixed before I have a Zotero class with a new cohort of PhD students next week?

DWL-SDCA · July 6, 2022

The direct (USDofEd) ERIC database works fine with Zotero. I haven't recently tried linking to full text to get PDF files into Zotero from ERIC.

laurabonella · July 6, 2022

It's not just ERIC, it seems to be all of the Proquest databases (tried PsycInfo and the multi-database search and got the same error)

adamsmith · July 8, 2022

@laurabonella this should now be fixed. Zotero will update the translators within 24hs