paste citations broken in google docs
This error comes up for the last week or so. This is working in chrome on chromebook. It appears to go through all the steps and a broken link is the result.
500: Google Docs request failed.
{
"error": {
"code": 500,
"message": "Internal error encountered.",
"status": "INTERNAL"
}
}
500: Google Docs request failed.
{
"error": {
"code": 500,
"message": "Internal error encountered.",
"status": "INTERNAL"
}
}
I still got the same error message. Worse, I get an error when I just try to add a citation now. (Cntrl-Alt-C)
The error dialog just states "Zotero experienced an error updating your document. Would you like to view troubleshooting instructions?
Here is the current debug ID
The Debug ID is D723895254.
Always, in the past, (in the v1 of gdocs integration) pasting a citation was accompanied by a short delay and a 'please wait' before the paste was complete.
Now, with v2 toggled off, I got an array of different results.
Pasting a large block of text with many single and multiple citation blocks went through without the 'please wait' or the "500 error" I thought for sure the citations would be broken, but apparently they weren't.
In other pastes, it appeared that single citations broke but multiples didn't, even with the "500 error".
Then I tested various different combos, like 2 singles in a block, 2 multiples in a block, and various others, and despite the "500 error", none were broken.
In another variation, I tried pasting and got the "500 error, (without the "please wait") but NOTHING pasted. Immediately trying cntrl-V again, the paste happened followed by a "0 google docs request failed" error, but the citations worked just fine.
The Debug ID after trying this (and other things) was D1142360415.
In sum, the paste, despite the error messages and variations, appears to be working at least 90% of the time.
When you ask for Debug ID from Zotero, I assume you want the information from Tools>Developer>Error Console.
Producing the error does not add anything to the Console, and the "Errors" tab is blank.
Here some of the messages listed under "All". I have omitted some that appeared duplicative:
1656429941130 addons.update-checker WARN Update manifest for zoteroOpenOfficeIntegration@zotero.org did not contain an updates property
[JavaScript Error: "You have reached your Zotero File Storage quota. Some files were not uploaded. Other Zotero data will continue to sync to the server.
See your zotero.org account settings for additional storage options.
02699931.2016.html (821 KB)"]
[JavaScript Error: "Upload request 1/2FFYJ8ZV failed"]
[JavaScript Error: "WebSocket connection closed: 1006 "]
[JavaScript Error: "The connection to wss://stream.zotero.org/ has terminated unexpectedly. Some data may have been transferred."]
[JavaScript Error: "WebSocket connection closed: 1006 "]
[JavaScript Error: "The connection to wss://stream.zotero.org/ has terminated unexpectedly. Some data may have been transferred."]
[JavaScript Error: "Upload request 1/2FFYJ8ZV failed"]
[JavaScript Error: "Upload request 1/2CW7HH7V failed"]
[JavaScript Warning: "Error in parsing value for ‘height’. Declaration dropped." {file: "chrome://zotero/content/standalone/standalone.xul" line: 0}]
[JavaScript Warning: "Key event not available on some keyboard layouts: key=“i” modifiers=“accel shift alt” id=“key_importFromClipboard”" {file: "chrome://zotero/content/standalone/standalone.xul" line: 0}]
[JavaScript Warning: "unreachable code after return statement" {file: "resource://zotero/loader.jsm -> resource://zotero/bluebird/util.js" line: 205 column: 4 source: " eval(obj);
"}]
[JavaScript Error: "NS_ERROR_ILLEGAL_VALUE: Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsICommandLine.handleFlagWithParam]" {file: "file:///usr/lib/zotero/components/zotero-service.js" line: 551}]