Error message directly after starting zotero

ubauer · May 6, 2022

Hello,

today me and also my collegues have got an error message after starting zotero. A red exclamation point stays visible in the upper right corner. Here is the error message:
"Error(s) encountered during statement execution: FOREIGN KEY constraint failed [QUERY: REPLACE INTO groupItems VALUES (?, ?, ?)] [PARAMS: 1220, 286074, 275325] [ERROR: FOREIGN KEY constraint failed]"
The error ID is 953109476.

Thank you for your help.

Best regards,
Ulrike

dstillman · May 6, 2022

Can you provide a Debug ID for Zotero startup through this error, using the "Restart with Logging Enabled…" option?

ubauer · May 9, 2022

Hi,
this is the debug ID: D910931444

dstillman · May 9, 2022

Try now.

ubauer · May 10, 2022

Great! Everything works fine now without error.
Thank you!
What was the cause?

dstillman · May 10, 2022

There was a problem with the data sent by the server for an item created by a since-deleted user. In your case it was triggered by such an item being modified.

ubauer · May 10, 2022

Thanks for the feedback. Has the problem been fixed now? Or can it reoccur on the next item to be modified, originally created by a since-deleted user?

dstillman · May 10, 2022

It’s been fixed.

ubauer · May 10, 2022

Great! Thank you for your support. We love zotero!