There was an error retrieving some of your account information. Please try again in a few minutes.

xsc
“There was an error retrieving some of your account information. Please try again in a few minutes.”

I upgraded my storage plan and currently I can't see the room

How can I solve this issue?
  • fcheslack
    Usually it will be updated and show immediately, but sometimes it can take a couple minutes. It should be showing up now and available when you sync.
  • xsc
    Thanks fcheslack, but I have been waited for 3 days. Any suggestion?
  • fcheslack
    Where are you still seeing this/what problem are you having? Your storage was upgraded and is being used.
  • xsc
    The msg "There was an error retrieving some of your account information. Please try again in a few minutes" displayed on the top of https://www.zotero.org/settings/storage?ref=usbf page and I can't see the storage room left on this page.
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