Repeatedly getting message Installation could not be completed because an error occurred. Please ens

mrchauhan
Report id. 524065516

I am trying to link zotaro to MS Word 2016 from last 2 months but getting repeatedly the same message "Installation could not be completed because an error occurred. Please ensure that Microsoft Word is closed, and then restart Zotero". I am very sad now. What to do please help
  • dstillman Zotero Team
    [JavaScript Error: "Error: Could not copy Zotero.dotm to C:\Users\[…]\AppData\Roaming\Microsoft\Word\STARTUP" {file: "resource://zotero-winword-integration/installer.jsm" line: 204}]"
    See the manual installation instructions.
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