Repeatedly getting message Installation could not be completed because an error occurred. Please ens

mrchauhan · May 4, 2022

Report id. 524065516

I am trying to link zotaro to MS Word 2016 from last 2 months but getting repeatedly the same message "Installation could not be completed because an error occurred. Please ensure that Microsoft Word is closed, and then restart Zotero". I am very sad now. What to do please help

dstillman · May 4, 2022

[JavaScript Error: "Error: Could not copy Zotero.dotm to C:\Users\[…]\AppData\Roaming\Microsoft\Word\STARTUP" {file: "resource://zotero-winword-integration/installer.jsm" line: 204}]"

See the manual installation instructions.