Running Zotero 6.0 on a Horizon system

bethroyall
Our library system runs all the desktop computers on a Horizon system. (Our desktop PCs use a thin client, not a CPU.) We can't get Zotero 6.0 to run. We didn't have that problem with Zotero 5. Any suggestions what might be causing the error?
  • dstillman
    Never heard of Horizon, but what's the actual problem?
  • bethroyall
    The Zotero app won't load. An error message comes up saying "Zotero has stopped working. A problem caused the program to stop working correctly. Please close the program." The only option it gives it to "Close the program."
    Here's a description of the Horizon system: https://www.techtarget.com/searchvirtualdesktop/definition/VMware-Horizon-Client
  • DWL-SDCA
    Is this the same Fujitsu Horizon Client system that, when used by the British post office, led to the wrongful prosecution and conviction of over 700 workers for theft and fraud -- what the BBC called the most widespread miscarriage of justice in modern British history?
  • bethroyall
    I don't think so?!? But we may be using a similar product. What our systems staff love about the Horizon system is their ability to push software updates out to all the desktops, rather than having to touch each one.
  • dstillman
    @bethroyall: I doubt we can do anything about that, but it also shouldn't have changed in Zotero 6. If you can provide any sort of crash log, we can take a look. You can email to support@zotero.org with a link to this thread.
  • bethroyall
    This is sorted out. Thank you.
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