Zotero Word-Plugin outdated despite reinstallation
Hi,
yesterday I updated Zotero on iOS to Version 6.0. Since then, the Word-Plugin doesn't work:
I press on the Zotero Tab, click "Add/Edit Citation" and get the following Warning: The Zotero plugin for Microsofort Word is outdated. Reinstall the plugin from Preferences => Cite => Word Processors".
I open Settings and click on "install Microsoft Word Add-IN again". Then, I get the message: "The zotero plugin has been successfully installed but Word must be restarted before it can be used."
When I restart Word, the same thing happens over and over again.
I have tried to manually copy the zotero.dotm file to the Word Startup Folder, that didn't change anything.
I use Microsoft Word for Mac Version 16.59.
Thanks in advance!
yesterday I updated Zotero on iOS to Version 6.0. Since then, the Word-Plugin doesn't work:
I press on the Zotero Tab, click "Add/Edit Citation" and get the following Warning: The Zotero plugin for Microsofort Word is outdated. Reinstall the plugin from Preferences => Cite => Word Processors".
I open Settings and click on "install Microsoft Word Add-IN again". Then, I get the message: "The zotero plugin has been successfully installed but Word must be restarted before it can be used."
When I restart Word, the same thing happens over and over again.
I have tried to manually copy the zotero.dotm file to the Word Startup Folder, that didn't change anything.
I use Microsoft Word for Mac Version 16.59.
Thanks in advance!
The Zotero plugin for Microsofort Word is outdated. Reinstall the plugin from Preferences => Cite => Word Processors".
I have tried to delete and reinstall Zotero and have also disabled/enabled word plugin severalt times , restarted the pc. I have also checked that the zotero.dotm is no disabled in the word exctensions settings. Any ideas what to try next? It works as a charm on my mac but since I teach Zotero to students I need it to work on both:)
(the pc is my workcomputer, so maybe some restrictions kicks in?)
I have checked in the settings for words that there is a zotero.dotm and that its not disabled or inactive in the word settings.
I have completely removed Zotero from my programs and downloaded it again from Zotero.org.
C:\Users\annei\AppData\Roaming\Microsoft\Word\STARTUP
Error message: Can not open document template.
We also tried downloading the dotm. file from github.
Any suggestions?