Error saving from web and hard drive

dstillman
This discussion was created from comments split from: Zotero not saving PDFs to my library.
  • mminahan
    This has suddenly started for me since this weekend's update. Not saving from the web, and not even importing a pdf that is on my hard drive.
  • mminahan
    This is the error message I'm getting: "An error occurred saving with Springer Link. Attempting to save using Embedded Metadata instead.
    An error occurred saving with Embedded Metadata. Attempting to save using DOI instead.
    An error occurred while saving this item. See Troubleshooting Translator Issues for more information."

    The url I'm accessing is https://link.springer.com/chapter/10.1007/978-3-319-69590-7_1
  • mminahan
    But this is happening with all URLs.
  • dstillman
    Can you provide a Debug ID from Zotero for an attempt to add a file from disk?
  • mminahan
    D1353652348 Quite handy, BTW.
  • mminahan
    The action that generated this ID was attaching a pdf from my hard drive to an existing record in Z.
  • dstillman
    [JavaScript Error: "Error(s) encountered during statement execution: FOREIGN KEY constraint failed [QUERY: REPLACE INTO groupItems VALUES (?, ?, NULL)] [PARAMS: 939, 4971464] [ERROR: FOREIGN KEY constraint failed]" {file: "chrome://zotero/content/xpcom/db.js" line: 680}]
    Can you go to Tools → Developer → Run JavaScript, run the following code, and tell us the result?

    return await Zotero.DB.valueQueryAsync("SELECT COUNT(*) FROM users WHERE userID=4971464")
  • mminahan
    Nothing happens. (I have "run as asynch function" checked Return value ===> 0<===
  • dstillman
    This is fixed in Zotero 6.0.2, available via Help → Check for Updates. It was a bug in libraries that hadn't yet synced since updating to Zotero 6.
  • mminahan
    Updating to 6.04 solved these problems. Many thanks for being on top of this for all of us!
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