Upgrade StorageGoogle docs citations stuck on "Updating"
Plenty of Gdocs problems listed, but have not seen this one.
This happens both on my Windows 10 machine with Zotero desktop, and on my Chromebook running Linux desktop version with crouton.
I put in the citation, and it all works as designed, but then instead of the correct reference, it inserts a link that says "Updating". Before it does that, I sometimes see the appropriate reference pop up for a second before going to "Updating." It inserts the references appropriately in the bibliography.
Clicking on "Updating" link a dialogue opens which says:
"You have modified this citation since Zotero generated it. Editing will clear your modifications. Do you want to continue?
Original: (Dworkin, 1993; Eimer & Schlaghecken, 2003; Gibbons, 2009; Schulkin, 2004; Sterling, 2004)
Modified: {Updating}"
I click "yes" to update and I am taken to the Quick Format Citation box, which is filled in with all the references.
I click enter to enter the citations in the doc, and again I get "Update".
Sometimes after going through this 3 or 4 times, it will finally enter the citations correctly.
This happens both on my Windows 10 machine with Zotero desktop, and on my Chromebook running Linux desktop version with crouton.
I put in the citation, and it all works as designed, but then instead of the correct reference, it inserts a link that says "Updating". Before it does that, I sometimes see the appropriate reference pop up for a second before going to "Updating." It inserts the references appropriately in the bibliography.
Clicking on "Updating" link a dialogue opens which says:
"You have modified this citation since Zotero generated it. Editing will clear your modifications. Do you want to continue?
Original: (Dworkin, 1993; Eimer & Schlaghecken, 2003; Gibbons, 2009; Schulkin, 2004; Sterling, 2004)
Modified: {Updating}"
I click "yes" to update and I am taken to the Quick Format Citation box, which is filled in with all the references.
I click enter to enter the citations in the doc, and again I get "Update".
Sometimes after going through this 3 or 4 times, it will finally enter the citations correctly.
Anyone have any advice?
Thanks!
On my chromebook I downloaded and extracted the Beta connector, but not sure how or if I install it into my linux desktop app or if it is installed to chrome. Haven't tried windows yet, either.
Thanks
Answered my own question when I did the windows install --- it is is a whole new fresh install of zotero.
Yes, it seemed to fix the problem with Google Docs citations on 6 trails. It was intermittant, so I cannot say 100% it is fixed, but it certainly seems to be.
A question though. Is my Zotero now on a continual beta track, or will the next update, which I assume will include this fix, bring me back to the non-beta track?
@aarwdc: You can switch back to the main version of the Firefox extension once this is released. We'll post here when that's the case.
My System - ChromeOS, with Zotero installed in a Linux Container, Debian 11, 5.10.92-14532-g179c52887ab5
I deleted the linux container and reinstalled it, then I installed a clean Zotero. It ran beautifully without an issue, and then I downloaded a 'linked' file into Microsoft Office, logged off the computer, resumed and returned to the original document in Google docs. I attempted to add another citation and ran into the update error. It seems to be an issue with the Zotero connector. (Chrome browser, Version 99.0.4844.57 (Official Build) (64-bit)
Zotero Linex version 5.0.96.3
These are the errors... I had a pop up message indicating that this Google account didn't have permission to edit .. or something .. I can't recall the exact phrase.
When I went into Zotero and tried to get a software update, I ran into another issue, but I believe the two are connected.
"A recommended update is available, but you do not have permission to install it. To update automatically, modify the Zotero program directory to be writeable by your user account."