Mendeley option not available when importing

edited March 2, 2022
Dear Zoterians,
I'm puzzled. With my account and my Z. desktop software there is this option to import from Mendeley at File => Import => Where do you want to import from?

But on my friend's computer, this Mendeley tick is not available! Any idea why is that? We have the same version of Zotero ( )
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