zotero closes my word documents without adding citations
Whenever I try to add in-text citation within my word document, all opened word documents close and zotero is unable to add citations.
Report ID: 687015967
Report ID: 687015967
-
adomasvenZotero is not closing Word, Word is crashing. What's the full version number of Word that you are running?
-
sasonbolI use word 2016. It crashes whenever I try to add acitation and all opened word documents are shut at the same time. I have been using the same docuemnt without troubles before and I was using track changes and it worked fine. Now I MUST use track changes but it is no longer working with zotero. I tried to turn off track changes when adding a citation but still it is not working. Unlinking citations and then trying to add them from the beginning all over the docuemnt seemed to work at first, then it started crashing again.
-
damnationYou'll need to provide the exact version number as shown here: https://support.microsoft.com/en-us/topic/what-version-of-office-am-i-using-d21c5935-40b1-b117-122d-5e5f05a1a263
-
sasonbolMicrosoft Office Professional Plus 2016
-
dstillmanedited January 21, 2022That's not a full version number.