Can't Empty Trash - error report 1165087287
Error report 1165087287
If I right click on Trash and select Empty Trash, the trash isn't emptied and clicking on My Library or any of my collections gives the following message
An error has occurred. Please restart FireFox.
My version of Zotero is 2.0b6.5
Firefox is at 3.5.2
OS is Vista.
If I right click on Trash and select Empty Trash, the trash isn't emptied and clicking on My Library or any of my collections gives the following message
An error has occurred. Please restart FireFox.
My version of Zotero is 2.0b6.5
Firefox is at 3.5.2
OS is Vista.
These entries are from mid-2007...they're old. Tried to individually delete and was unsuccessful. Restored one and re-deleted it...still can't be removed from trash.
Report ID: 886775697
1) There's no such thing as 2.0b7.7.
2) Provide a Report ID and a Debug ID if you're still experiencing this in 2.0b7.6.
Report ID 1211311018
The Debug ID is D620343507
Thanks for any help.
Steve
Report ID 404024429
Debug ID D296594818.
All the best.
Smith, Roger. .....
by accident in my bibliography, I go into my library, delete one of the smiths, empty the trash and then refresh Zotero. I should only have one Smith, Roger now. But if its still in the trash, Zotero reads it as still being there and includes the Smith Roger in the biblio.
Yes, I've figured that out too. But sometimes I can't seem to find why Z includes two references in a biblio that look identical--there should be some dissimilarity for it to do that, but it doesn't always seem to be the case.
In any case--it's the trash issue that's the real source of the problem right now.
Disable auto-sync in the sync pane of the preferences, restart Firefox, and try emptying the trash again, and provide a Debug ID if it fails again. (I actually asked for a Report ID, but a Debug ID is better in this case anyhow.)
It's a couple of days later and I still can't empty my trash. When I try, then I press a library item or folder I get an error. My report ID is 1617121033 and I have the debug report, which I am sending as a mail, because it's so long. I have stopped sync (accidentally-- it doesn't seem to stop--how do you stop it?), I have restarted Firefox and tried this several times over. I'm running FF 3.6. Ever since I migrated to Beta I have had all kinds of bugs: also wondering why when I go to manually create a new item I can't see the item--Z creates the new item, but places it as the last item on the folder, so I have to go and manually retrieve it, then enter data. But one thing at a time, right? I have had a great experience with Zotero in general--a terrific tool.
The newest report ID is 598586571.
Dan, you fixed my Sqlite a couple of weeks ago--I sent it to you via email, because it is less than 15MB. Do you want to see it again?
I am also wondering why when I click on a note attached to a library item it will not open. I have to go into the library, expand the little plus sign and then double click on it to open the note.
I am also wondering whenever I push the button to a new item manually, I cannot see the item. When I look for it, I find it as the last item in my folder, and I have to retrieve it manually, and then insert the information.
These are bugs that did not occur before.
Thanks for your help.
Greg Michener
It seems to happen consistently when I am adding the item manually myself. I am not talking about a child note (is that what those are called?). I am talking about a note attached to a library item. Like I want to take notes on a book--I can't simply double click on the note to open it, but must go into the middle pane and manually expand the note.
Thanks for your interest,
G
The behaviors you report with creating new items and adding notes are precisely what the issue that anders_royce mentioned is about. This should be fixed in the current development build.
I'm running 2.0.2 in FF 3.6.2 and I don't seem to have any resolution--Do you mind spelling out the fix? The main issue is that trash--in Z 1. you could just delete items and they would be gone. Now I've got a couple dozen items in my trash I can't get rid of. I get an error every time. It seems I'm not getting much feedback on this issue.
What is the text of the error you get when you try to empty the trash in Zotero?
I have tried using the "Repair tool" on various occasions. The first problem was a time-out problem, which I have since resolved. Now I get this:
Uploaded file does not appear to be an SQLite database. Please upload a copy of zotero.sqlite
I have various copies of my saved Z database, and have tried to upload various copies of zotero.sqlite (one try after the next). But it seems this is the error I get. Having tried to use the repair tool more than three dozen times over a period of a month, I have not once successfully uploaded a copy of zotero.sqlite . Does this "tool" work for other people?
Thanks for your help.