Zotero not working on google doc

I have the same issue as @callamartyn described here (https://forums.zotero.org/discussion/89443/zotero-not-working-in-google-docs).

My Chrome is up to date, I have tried removing and re-adding Zotero connect to chrome, restarting chrome, Zotero, etc.

What could be the problem of this?
  • Can you provide a Debug ID from the Zotero Connector and another from Zotero for getting this error?
  • D1473645182
    Thanks!
  • Zotero cannot access this document.
    Restart your browser. When you first attempt to use Zotero with the document, you should be prompted to select a Google account. Make sure you select the account that has editing permissions for the document you're working on. The email address associated with your Zotero account is irrelevant.
  • Indeed that was the problem. Thanks very much for your help!!
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