Import from Elsevier Problem
Hello,
I'm trying to move from Mendeley to Zotero. I'm using 5.0.97-beta.44. When I go to sign in to my Elsevier account, it continually tells me my password is wrong. I've changed it several times. I rebooted my computer and double checked that I was typing in everything correctly. In my browser (Chrome), the password works to sign in to Elsevier. When using Zotero, it does not. Any thoughts?
I'm trying to move from Mendeley to Zotero. I'm using 5.0.97-beta.44. When I go to sign in to my Elsevier account, it continually tells me my password is wrong. I've changed it several times. I rebooted my computer and double checked that I was typing in everything correctly. In my browser (Chrome), the password works to sign in to Elsevier. When using Zotero, it does not. Any thoughts?
If you're not able to get it working, note the alternative option given in the documentation:
https://www.zotero.org/support/kb/mendeley_import#alternative_method