Microsoft Word Add-in”

Help! Microsoft Word Add-in is not visible on my Ms word processor. I have reinstalled Zotero version 5.0. I have followed this procedure to troubleshoot - " reinstalling the Word plugin from Zotero. In Zotero, go to the Cite → Word Processors pane of the Zotero preferences, click the “Reinstall Microsoft Word Add-in” button, and then restart Word. If you get an error."

I have restarted Word, as well as my computer but nothing! Help, please!

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