Zotero integration error

Hello,

I'm running Zotero (v. 5.0.96.2) with Microsoft Word (v. 16.49) on a Macbook Pro M1 that previously was able to insert citations into documents. However, over the past week I've started getting a "Zotero Integration Error. Zotero experienced an error updating your document." I've looked at the troubleshooting instructions and tried a blank document, making a copy of one of my documents with existing Zotero fields, pasting that content to a new document, etc. but had no luck. I get the same warning even when trying to click on the document preferences option in Word.

I also tried solving the problem using an old forum, downloading Word 16.43 and running Zotero, but it looks like Zotero thinks it has solved the integration issue and it told me to update to the latest version of Word. I also tried Word 16.48 and had the same problem.

Thanks in advance for any help!
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