Impossible to Save to Zotero + Error connecting to server

reno72
Hello,

Since June or July 2020, I can't upload documents to Zotero from my web browser and it's also impossible to retrieve the metadata of a pdf from Zotero.
Before June/July 2020, everything was working fine.

I use Firefox 88.0.1, Zotero 5.0.95, and Mac OS Sierra 10.12.6.

Thank you for your help
  • adomasven
    Could you submit two Report IDs, one from Zotero and one from the Zotero Connector?
  • reno72
    I posted a report ID for the Zotero connector issue, but i can't get a report ID from Zotero.

    When i click on "Report Error" in Zotero (Stand alone), i get the report, but when i click on "continue" i get "invalid response from the repository".

    Here is the report:

    [JavaScript Error: "WebSocket connection closed: 1006 "]

    [JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/." {file: "chrome://zotero/content/xpcom/streamer.js" line: 155}]

    [JavaScript Error: "WebSocket connection closed: 1006 "]

    [JavaScript Error: "Unix error 2 during operation open on file /Users/renaudperson/Zotero/storage/tmp-Ivx8YO/Southern-Ocean-carbon-sink.pdf (No such file or directory)"]

    [JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/." {file: "chrome://zotero/content/xpcom/streamer.js" line: 155}]

    [JavaScript Error: "WebSocket connection closed: 1006 "]

    [JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/." {file: "chrome://zotero/content/xpcom/streamer.js" line: 155}]

    [JavaScript Error: "WebSocket connection closed: 1006 "]

    [JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/." {file: "chrome://zotero/content/xpcom/streamer.js" line: 155}]

    [JavaScript Error: "WebSocket connection closed: 1006 "]

    [JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/." {file: "chrome://zotero/content/xpcom/streamer.js" line: 155}]

    [JavaScript Error: "WebSocket connection closed: 1006 "]

    No chrome package registered for chrome://browser/content/macBrowserOverlay.xul

    No chrome package registered for chrome://browser/content/macBrowserOverlay.xul

    [JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/." {file: "chrome://zotero/content/xpcom/streamer.js" line: 155}]

    [JavaScript Error: "WebSocket connection closed: 1006 "]

    [JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/." {file: "chrome://zotero/content/xpcom/streamer.js" line: 155}]

    [JavaScript Error: "WebSocket connection closed: 1006 "]

    [JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/." {file: "chrome://zotero/content/xpcom/streamer.js" line: 155}]

    [JavaScript Error: "WebSocket connection closed: 1006 "]

    [JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/." {file: "chrome://zotero/content/xpcom/streamer.js" line: 155}]

    [JavaScript Error: "WebSocket connection closed: 1006 "]

    [JavaScript Error: "Unix error 2 during operation open on file /Users/renaudperson/Zotero/storage/tmp-8fj4yZ/Southern-Ocean-carbon-sink.pdf (No such file or directory)"]

    [JavaScript Error: "Unix error 2 during operation open on file /Users/renaudperson/Zotero/storage/tmp-V4Xyjw/Southern-Ocean-carbon-sink.pdf (No such file or directory)"]

    [JavaScript Error: "Unix error 2 during operation open on file /Users/renaudperson/Zotero/storage/tmp-e9qNvl/Southern-Ocean-carbon-sink.pdf (No such file or directory)"]

    version => 5.0.95, platform => MacIntel, oscpu => Intel Mac OS X 10.12, locale => fr-FR, appName => Zotero, appVersion => 5.0.95, extensions => Zotero Word for Mac Integration (5.0.30.SA.5.0.95, extension), Zotero LibreOffice Integration (5.0.25.SA.5.0.95, extension)
  • dstillman
    https://forums.zotero.org/discussion/89624/report-id-251888047
This discussion has been closed.