Zotero for Mac integration error when citation

Not a single successful citation has been achieved since downloading zotero(version 5.0.5/ Zotero-5.0.97-beta.18+1eb888d02/Zotero-5.0.97-beta.5+b3e46392b).

The error message reads "Zotero experienced an error updating your document."

Macos(Big Sur 11.3) MacBook Air (Retina, 13-inch, 2019)
Zotero 5.0.97-beta.18+1eb888d02
Report ID: 645705835

pls help! thanks!
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