Zotero Connector saving failure
Report ID: 158039530
Unable to save papers to the local app by Zotero Connector
Steps to reproduce:
1. click on the Zotero Connector logo in Chrome Extention
2. toast a window "Saving to zotero.org" and another web window pop-up for Authorization
3. after Connector Authorization Complete, the authenticated page didn't close automatically.
4. when clicking on the Zotero Connector again, the same page pop-up and the same situation happens.
Unable to save papers to the local app by Zotero Connector
Steps to reproduce:
1. click on the Zotero Connector logo in Chrome Extention
2. toast a window "Saving to zotero.org" and another web window pop-up for Authorization
3. after Connector Authorization Complete, the authenticated page didn't close automatically.
4. when clicking on the Zotero Connector again, the same page pop-up and the same situation happens.
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dstillmanIt shouldn't be saving to zotero.org if the Zotero app is open, so start with Zotero Connector: “Is Zotero Running?”. You'll likely want to disable all other extensions as a first step.
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changchen1209Thanks sooo much! I disabled all other extensions and it works!
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dstillmanThat's just a troubleshooting step. You can re-enable them one by one to see if there's a specific extension that's interfering.
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changchen1209Yea! It works all good now even after I turn on all my extensions.