Web Library Will not load notes

Hello, I am working off my iPad on the website not an app, and every time I go to add a new child not I get an error message and am unable to add anything new or access older notes.
How do I fix this?

https://www.zotero.org/static/web-library/zotero-web-library.1615908474.js:1:1224692
filter@[native code]
I@https://www.zotero.org/static/web-library/zotero-web-library.1615908474.js:1:1224685
oi@https://www.zotero.org/static/web-library/zotero-web-library.1615908474.js:1:558261
Bi@https://www.zotero.org/static/web-library/zotero-web-library.1615908474.js:1:567780
Sl@https://www.zotero.org/static/web-library/zotero-web-library.1615908474.js:1:597713
wl@https://www.zotero.org/static/web-library/zotero-web-library.1615908474.js:1:597641
_l@https://www.zotero.org/static/web-library/zotero-web-library.1615908474.js:1:597504
hl@https://www.zotero.org/static/web-library/zotero-web-library.1615908474.js:1:594491
hl@[native code]
https://www.zotero.org/static/web-library/zotero-web-library.1615908474.js:1:544159
https://www.zotero.org/static/web-library/zotero-web-library.1615908474.js:1:944733
zo@https://www.zotero.org/static/web-library/zotero-web-library.1615908474.js:1:544105
Vo@https://www.zotero.org/static/web-library/zotero-web-library.1615908474.js:1:544040
yl@https://www.zotero.org/static/web-library/zotero-web-library.1615908474.js:1:594812
notify@https://www.zotero.org/static/web-library/zotero-web-library.1615908474.js:1:669090
https://www.zotero.org/static/web-library/zotero-web-library.1615908474.js:1:668652
https://www.zotero.org/static/web-library/zotero-web-library.1615908474.js:1:668727
[native code]
y@https://www.zotero.org/static/web-library/zotero-web-library.1615908474.js:1:938073
https://www.zotero.org/static/web-library/zotero-web-library.1615908474.js:1:1074645
generatorResume@[native code]
l@https://www.zotero.org/static/web-library/zotero-web-library.1615908474.js:1:1074216
i@https://www.zotero.org/static/web-library/zotero-web-library.1615908474.js:1:1074420
promiseReactionJob@[native code]


I@https://www.zotero.org/static/web-library/zotero-web-library.1615908474.js:1:1224080
div
u@https://www.zotero.org/static/web-library/zotero-web-library.1615908474.js:1:1565249
section
c@https://www.zotero.org/static/web-library/zotero-web-library.1615908474.js:1:1565343
w@https://www.zotero.org/static/web-library/zotero-web-library.1615908474.js:1:1241096
section
m@https://www.zotero.org/static/web-library/zotero-web-library.1615908474.js:1:1284318
section
t@https://www.zotero.org/static/web-library/zotero-web-library.1615908474.js:1:695895
t@https://www.zotero.org/static/web-library/zotero-web-library.1615908474.js:1:688032
section
main
div
div
https://www.zotero.org/static/web-library/zotero-web-library.1615908474.js:1:438426
https://www.zotero.org/static/web-library/zotero-web-library.1615908474.js:1:1372209
f@https://www.zotero.org/static/web-library/zotero-web-library.1615908474.js:1:1379092
h
t@https://www.zotero.org/static/web-library/zotero-web-library.1615908474.js:1:679809
t@https://www.zotero.org/static/web-library/zotero-web-library.1615908474.js:1:681755
t@https://www.zotero.org/static/web-library/zotero-web-library.1615908474.js:1:677301
t@https://www.zotero.org/static/web-library/zotero-web-library.1615908474.js:1:672274
t@https://www.zotero.org/static/web-library/zotero-web-library.1615908474.js:1:677301
o@https://www.zotero.org/static/web-library/zotero-web-library.1615908474.js:1:48236
c@https://www.zotero.org/static/web-library/zotero-web-library.1615908474.js:1:49819
_@https://www.zotero.org/static/web-library/zotero-web-library.1615908474.js:1:655334
l@https://www.zotero.org/static/web-library/zotero-web-library.1615908474.js:1:653672
m@https://www.zotero.org/static/web-library/zotero-web-library.1615908474.js:1:1382451
y@https://www.zotero.org/static/web-library/zotero-web-library.1615908474.js:1:1382903

Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/14.0.3 Safari/605.1.15
  • This certainly shouldn't happen. Could you please provide us with the following details so we can attempt debugging this issue:

    * Does this happen when you try adding a child note to one particular item or any item?
    * Would you be able confirm if this also happens on a desktop browser?
    * Have this library been synced from a beta deskop client with PDF reader enabled or from the beta iOS app? (it should certainly work if it was, this info is only to help us look in the right place)
  • It only seems to happen when try to add child notes to one particular item. It happens ona desktop browser as well. I have not idea what the beta deskop client with PDF reader is, so my guess no.
  • I believe we've found the issue and will have a fix soon.

    Could you please confirm for me: does this item has a large number of notes and/or attachments (more than a 100 combined)?
  • I believe this problem was caused by items with a large number of combined notes and attachments (> 200). We've released a fix and the problem should be resolved. Thank you for helping us debug the problem.

Sign In or Register to comment.