Inserting footnote creates 3 empty lines above the citation
                    When I insert a citation as footnote (Chicago 17 full note) into word (365, windows 10) the footnote appears at the bottom of the page, but with 3 blank lines between the separator line and the footnote. I can't click on that area to delete them manually, only when I delete the entire footnote. 
"---------------------
[blank]
[blank]
[blank]
1. footnote....... "
                
                            "---------------------
[blank]
[blank]
[blank]
1. footnote....... "
 Upgrade Storage
 Upgrade Storage
You may want to do this in a blank document and save it as your new default Normal template.