Zotero 5.0.95.3 does not run under MacOs 10.13.6

pzerweck
Since Zotero updated today to Zotero 5.0.95.3 it does not start any longer, resp. the starting process hang and Zotero does not respond any more.

Reinstalling a fresh version (5.0.95.3) from Zotero homepage does not fix the problem.

Thanks for any help. Even reinstalling 5.0.95 from my backup does not fix the problem.

Philip

Following a bugreport from the last try:
-----------------------------------------------------------------------
OS Version: Mac OS X 10.13.6 (Build 17G14042)
Architecture: x86_64
Report Version: 26

Data Source: Stackshots

Command: zotero
Path: /Applications/Zotero.app/Contents/MacOS/zotero
Identifier: org.zotero.zotero
Version: 5.0.95.3 (5.0.95)
Parent: launchd [1]
PID: 1211

Event: hang
Duration: 2.00s (process was unresponsive for 158 seconds before sampling)
Steps: 20 (100ms sampling interval)

Hardware model: MacBookPro6,2
Active cpus: 4

Time Awake Since Boot: 3200s

Fan speed: 2001 rpm

--------------------------------------------------
Timeline format: stacks are sorted chronologically
Use -i and -heavy to re-report with count sorting
--------------------------------------------------

Heaviest stack for the main thread of the target process:
20 ??? ( + 55671) [0x10a890977]
20 __psynch_cvwait + 10 (libsystem_kernel.dylib + 117270) [0x7fff52736a16]
*20 psynch_cvcontinue + 0 (pthread + 38948) [0xffffff7f80d92824]


Process: zotero (Zotero) [1211]
Path: /Applications/Zotero.app/Contents/MacOS/zotero
Architecture: x86_64
Parent: launchd [1]
UID: 502
Task size: 187.30 MB
CPU Time: 0.019s (34.8M cycles, 10.1M instructions, 3.45c/i)
Note: Unresponsive for 158 seconds before sampling
Note: 1 idle work queue thread omitted
…
--------------------------------------------------------------------
  • adomasven Zotero Team
    Could you start Zotero with debug logging in the terminal window, run it until it crashes, then copy the terminal output, paste it on pastebin.com or similar and send a link to the output to support@zotero.org?
  • pzerweck
    Thanx for the Answer. In the meantime – sorry I was under pressure – I could fix the problem: I deletetd [user]/Library/Preferences/org.zotero.zotero.plist

    Zotero rebuilds the .plist when starting and since then runs again.

    Greetings
    Philip

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