Two "Zotero" tabs in Word

dstillman · January 28, 2021

This discussion was created from comments split from: Cannot add or edit citations (macOS Big Sur + Word + M1 Mac).

s184801 · January 28, 2021

@dstillman,
it work, thanks!
but word has 2 Zotero(s) in the up tool bar, is it normal?
Otherwise, it's such the unique and the best solution.

dstillman · January 28, 2021

@s184801: In the Dock? That definitely shouldn't happen with this workaround. Can you restart your computer and try again? If you're still seeing this, can you take a screenshot that shows the problem, upload it somewhere (e.g., Dropbox), and provide a link here?

s184801 · January 28, 2021

not in the dock, in word, here:
https://www.dropbox.com/s/eejt0ugn50k21lg/Capture d’écran 2021-01-28 à 11.44.25.png?dl=0

dstillman · January 28, 2021

This shouldn't be related to the M1 Mac issue, so I'm moving this to a new thread.

Did you do something to manually install Zotero.dotm in Word?

If you go to your Word Startup folder, what do you see?

If you go to Templates and Add-ins in Word, do you see Zotero.dotm listed twice? If so, what are the two paths for it?

s184801 · January 29, 2021

Yes there are 2 dotm.
and if I delete one, Zotero returns unfonctionnal as before
I'd prefer to keep 2 zotero, even it works!

dstillman · January 29, 2021

You didn't answer all of my questions. You definitely don't need two, but we can't help you without more information.

s184801 · February 3, 2021

I reinstall all from the beginning, and it works super well now
Thanks a lot to Zotero community
link :
https://www.dropbox.com/s/mnr84892m3qq1au/Screenshot 2021-02-03 at 01.20.11.png?dl=0