cannot save Proquest PDF
I have read the forum but I cannot solve the issue. My debug ID is D493186880. Can you please help me? I cannot save Proquest PDF in Zotero.
Thank you
Thank you
Is a PDF showing up in the save popup with a red X, or is it not showing up at all?
If you're getting a red X, we'd want to see a Debug ID from Zotero (not the Zotero Connector) for a save attempt where you saw the red X.
If it's not showing up in the save popup at all, we'd want to see a Debug ID from the Zotero Connector for the save attempt. (The one you provided didn't show you actually doing anything.)
If you're getting the webpage icon everywhere, see Troubleshooting Problems Saving to Zotero. If it's just ProQuest, what's a full URL for a ProQuest page as you see it in your address bar? (You can x out an institution name if necessary.)
This problem is only in ProQuest. Thank you for helping with this. I would be happy if it would just grab the fields for a scholarly journal, but it only seems to grab the bare minimum for a web page.
I also have this in the Error Report:
[JavaScript Error: "No matching references found"]
[JavaScript Error: "Key not provided"]
[JavaScript Error: "obj.toJSON is not a function" {file: "chrome://zotero/content/xpcom/sync/syncEngine.js" line: 1450}]
[JavaScript Error: "obj.toJSON is not a function" {file: "chrome://zotero/content/xpcom/sync/syncEngine.js" line: 1450}]
[JavaScript Error: "ID not provided" {file: "chrome://zotero/content/xpcom/connector/server_connector.js" line: 173}]
version => 5.0.93, platform => Win32, oscpu => Windows NT 10.0; WOW64, locale => en-US, appName => Zotero, appVersion => 5.0.93, extensions => Zotero LibreOffice Integration (5.0.25.SA.5.0.93, extension), Zotero Word for Windows Integration (5.0.17.SA.5.0.93, extension)
%h.proxy.univ.edu
— without the period it would turn intosearch-proquest-comproxy.univ.edu
, which would be broken).