Kan ikke finde titel ud fra ISBN nr.

Michael O Mouritsen
Rapport ID: 1543494167

Når jeg søger en titel ved indtastning af ISBN nummer får jeg følgende besked:

Zotero kunne ikke finde en post for den specificerede identifikator. Tjek identifikatoren og prøv igen.
  • dstillman Zotero Team
    What ISBN?
  • Michael O Mouritsen
    https://www.isbn-international.org/content/what-isbn
  • dstillman Zotero Team
    Yes, we know what ISBNs are. I'm asking for an example ISBN that isn't working for you.
  • Michael O Mouritsen
    All of them... Even them that I have used before. Can I somewhere post a screenshot?
  • dstillman Zotero Team
    We don't need a screenshot. Can you provide a Debug ID (different from a Report ID) for an attempt that fails?
  • Michael O Mouritsen
    D519615217
  • Michael O Mouritsen
    Its difficult on english... ;-)
  • dstillman Zotero Team
    edited November 2, 2020
    We'll respond in English, but you can post in Danish — that's no problem.

    That Debug ID shows a book being successfully saved, and then 15 seconds later an auto-sync occurs and the new item is uploaded, but then 30 seconds later you seem to be getting the "Zotero kunne ikke finde nogen identifikatorer i dit input." error. That's very strange.

    What exactly are you experiencing on your end? I assume you see it add the item after you press Return? What happens between when you press Return and when the alert pops up?
  • Michael O Mouritsen
    Jeg søgte på ISBN og fik et positivt respons. Det undrede mig, da INTET gik igennem i går, så jeg søgte på et nyt ISBN, og fik fejl meddelesen igen. Skulle måske have kørt en ny "Debug ID"... sorry!
  • dstillman Zotero Team
    But did you get an error just now? Because from your Debug ID it looks like 1) the item is saving and 2) you're getting an error, which shouldn't be possible — it should be one or the other. So there may still be some sort of problem.

    For what it's worth, I'm actually getting inconsistent results right now from Open WorldCat, which is one of the sources we use to look up ISBNs. It's possible there's a temporary problem with their service. That shouldn't explain getting an error after a successful save, though.
  • Michael O Mouritsen
    Det der forvirrer er, at jeg har søgt på 2 forskellige ISBN numre efter hinanden, hvor den første gik fint, og den anden gav et error, og det har jeg sendt under samme Debug ID, hvilket er min fejl. Skal jeg prøve at sende et nyt? Eller et par stykker?
  • dstillman Zotero Team
    Can you just post the two ISBNs you're trying here?
  • Michael O Mouritsen
    D242263905
  • dstillman Zotero Team
    Please just post an ISBN that's failing here, not a Debug ID.
  • Michael O Mouritsen
    D420182235
  • dstillman Zotero Team
    No, please stop posting Debug IDs. We need the actual ISBN that's failing for you.
  • Michael O Mouritsen
    978-87-693-2219-2
  • dstillman Zotero Team
    Right, that's not a valid ISBN.
  • Michael O Mouritsen
    Som sagt, det er svært på engelsk... Og anden Debug var afsendt, inden jeg fik din første besked!
  • dstillman Zotero Team
    edited November 2, 2020
    The reason we couldn't see anything in the Debug ID is because it's not a valid ISBN, so Zotero doesn't even detect it as a valid identifier to try. The other valid ISBN you entered is getting saved properly. So everything is working normally.
  • Michael O Mouritsen
    Hvad med denne så? Har lige tjekket denne bog...
    9788792871640
  • dstillman Zotero Team
    That one isn't registered in any of the ISBN databases Zotero uses. If something is only published by a Danish publisher, that's entirely possible.
  • Michael O Mouritsen
    Det gjorde det bare ikke i går. Jeg forsøgte med kendte ISBN numre, nogle jeg kopierede fra en anden mappe på Zotero. Men måske det er det problem hos Open WorldCat du omtalte, der er løst nu?
  • Michael O Mouritsen
    "That one isn't registered in any of the ISBN databases Zotero uses. If something is only published by a Danish publisher, that's entirely possible."

    Plejer bare ikke være et problem...
  • dstillman Zotero Team
    For what it's worth, that last one doesn't seem to even show up on bibliotek.dk. It may just not be registered at all.
  • Michael O Mouritsen
    Okay, der må være en fejl i det nummer, jeg har fået af min medstuderende. Bare det virker, så er det jo fint, og det lader
    det til, at det gør nu! tusind tak for hjælpen, kan du have en dejlig dag!

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