Zotero no longer works. Report ID 2135384107
I have MS Word installed, version 2002, Click-to-run version. I also had the latest version of Zotero installed. From one day to another, Zotero stopped working on this particular machine (Dell laptop, running Windows 7) . I have tried the suggested repairs, without success. I have deleted and reinstalled MS Office, Zotero, and the pluggins, without sucess either. If I run the Zotero application on a different machine, with a different Word install (but from the same account, also Click-to-run version), Zotero works fine.
Any suggestions on how to repair the install on the machine with the problem?
Report ID 2135384107
Any suggestions on how to repair the install on the machine with the problem?
Report ID 2135384107
"Zotero experienced an error updating your document.
Would you like to view troubleshooting instructions?"
is displayed.
After reading and following the troubleshooting instructions, the issue is not resolved. I am using locally saved documents or using a new, from scratch document to attempt to insert a citation of a bibliography.