Sync issue


the report ID is 585639718

the zotero version : 5.0.91

OS : Windows 10

  • Can you provide a Debug ID (different from a Report ID) for a sync attempt that produces the error?
  • Hello,

    here it is D576109415

  • Somehow you have a linked-URL attachment that became a standalone item. That shouldn't be possible, and it's triggering a sync error.

    If you paste HSJ4U67M into the Zotero search bar in All Fields & Tags mode in the root of the group library beginning with "P", does it find an item? Does it show as a standalone attachment or a child attachment? Do you recall doing anything unusual with that item?
  • it worked, thank you very much
  • What worked? You didn’t answer my questions.
  • I found the linked-URL as a standalone item, I put it in an the related item, and now the sync is working properly
  • Do you have any idea how that item became separate from its parent item?
  • Maybe a bad manipulation...
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