Run time error '5981' Could not open Macro Storage in Word

lauren.manzione · October 5, 2020

I downloaded the newest version of Zotero this morning and am now getting this error when I try to update or refresh my citations in Word.

Run time error '5981' Could not open Macro Storage

I have looked back at old threads but the suggested solutions are not working.

bwiernik · October 5, 2020

What version of Word are you running?

lauren.manzione · October 5, 2020

Version 2008

lauren.manzione · October 5, 2020

I updated to Version 2009

adomasven · October 6, 2020

Seems to be related to this https://support.microsoft.com/en-ie/help/224338/error-message-in-word-800a175d-could-not-open-macro-storage

If this is a personal computer there has been some change in your user account configuration. You can create a new user account and see whether citing works there. Otherwise contact your IT.

kaltoum1999 · May 12, 2022

i have the same probleme. I want to put a citation in word but the system refuse and sent me a error 5981.
please what the solution