Lost files after creating an account

dstillman Zotero Team
This discussion was created from comments split from: Lost files.
  • Nasta14
    Hello, I use Zotero for several years now and I just lost all my files after creating an account. I tried to look at the Zotero folder on my computer but there's no file and none in the bin... I don't know how to retrieve the files
  • dstillman Zotero Team
    I just lost all my files after creating an account
    What exactly did you do?
    I tried to look at the Zotero folder on my computer but there's no file and none in the bin
    What do you mean "there's no file and none in the bin"?

    Creating an account wouldn't have any effect on your local data.

    If you already had an account that you had previously synced with and then tried to set up your local Zotero to sync with a different account, Zotero would've asked for confirmation to delete your old local data so it could sync with the new account. If you agreed to that, it would do what it said it was going to do. In that case data from the previous account would still exist in the online library of that account, though it may not be up to date if you hadn't been syncing, and you would want to restore from a backup of your Zotero data directory.

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