Subscription problem

fabrizio natale
Good morning,
We are sure that we renewed our storage subscription but we are warned that we have to pay by email.
How to verify the success of the payment?
Thank you
  • bwiernik
    You can see your last invoice at https://www.zotero.org/settings/storage/invoice

    Otherwise email storage@zotero.org with details and they can help you figure it out.
  • fabrizio natale
    Good morning Bwiernik and thank you for your reply.
    I checked that but beside "Quota Unlimited" and "Expiration Never" there is no specific date and I already wrote to storage@zotero.org last week.
  • bwiernik
    The very first heading should be “invoice paid”.
  • fabrizio natale
    I found it. It is 2manage storage".
    Thank you.
  • fcheslack
    You can see the expiration date for a Zotero Lab subscription from the management interface.
    On your storage settings page there will be a link near the top "Manage Storage for "

    That's where you manage the membership list and can see the expiration date and renew from that page if paying by card.

This is an old discussion that has not been active in a long time. Before commenting here, you should strongly consider starting a new discussion instead. If you think the content of this discussion is still relevant, you can link to it from your new discussion.

Sign In or Register to comment.