Upgrade StorageWord and Zotero connection failed
Hi there,
Today I've installed the new macOS 11 Big Sur. After that, whenever I've tried to insert citation in my documents, I was being told "Word could not communicate with Zotero. Please ensure that Zotero is open and try again".
Currently, I run Word version 16.38.
Like other Zotero users, I've tried everything, from disabling/enabling the plug-ins, to reinstalling Zotero twice. In Word, the Zotero.dotm is enabled.
Would you be so kind as to provide any assistance to my inquiry? I am currently pressed by some deadlines that I need to submit.
Thank you!
Report ID: 1842171403
Today I've installed the new macOS 11 Big Sur. After that, whenever I've tried to insert citation in my documents, I was being told "Word could not communicate with Zotero. Please ensure that Zotero is open and try again".
Currently, I run Word version 16.38.
Like other Zotero users, I've tried everything, from disabling/enabling the plug-ins, to reinstalling Zotero twice. In Word, the Zotero.dotm is enabled.
Would you be so kind as to provide any assistance to my inquiry? I am currently pressed by some deadlines that I need to submit.
Thank you!
Report ID: 1842171403
This is an old discussion that has not been active in a long time. Before commenting here, you should strongly consider starting a new discussion instead. If you think the content of this discussion is still relevant, you can link to it from your new discussion.
This discussion has been closed.
https://forums.zotero.org/discussion/83818/word-could-not-communicate-with-zotero-please-ensure-that-zotero-is-open-and-try-again
If you're pressed by deadlines, there's no reason in the world you should be updating to a beta version — let alone the first developer beta from WWDC — of macOS.