"Word cannot open this document template" error
Hello,
Yesterday, I noticed that every time I open a word document (new or old one), I get the following error message: "Word cannot open this document template (C:\Users\[user]\AppData\...Zotero.dotm)." I have also noticed that my Zotero toolbar is no longer on my Word documents. Has anyone run into this issue and if so, is there a fix?
I have completed the steps provided by the Zotero troubleshooting site for when the Zotero tab doesn't appear (https://www.zotero.org/support/word_processor_plugin_troubleshooting). Also, I have reinstalled Zotero, reinstalled the Word plug in from the standalone, and manually installed the Zotero Word Processor Plugin using the instructions from the following link: https://www.zotero.org/support/word_processor_plugin_manual_installation
Are there any other suggestions out there?
Thank you!
Jo-Ana
Yesterday, I noticed that every time I open a word document (new or old one), I get the following error message: "Word cannot open this document template (C:\Users\[user]\AppData\...Zotero.dotm)." I have also noticed that my Zotero toolbar is no longer on my Word documents. Has anyone run into this issue and if so, is there a fix?
I have completed the steps provided by the Zotero troubleshooting site for when the Zotero tab doesn't appear (https://www.zotero.org/support/word_processor_plugin_troubleshooting). Also, I have reinstalled Zotero, reinstalled the Word plug in from the standalone, and manually installed the Zotero Word Processor Plugin using the instructions from the following link: https://www.zotero.org/support/word_processor_plugin_manual_installation
Are there any other suggestions out there?
Thank you!
Jo-Ana
Thank you!
Forum only shows two instances of this error from the last 5 years, both unresolved.
Thank you!
Would appreciate the help thank you.
I am using a computer I normally use on campus, but am now home teaching remotely. My Word Documents were set to pull from the campus server instead of my local machine. Modifying the Documents file location to pull from the STARTUP folder in C: instead of from the server fixed the problem.