Error message 445623995

mhenshaw
can anyone help me solve this error please
  • dstillman Zotero Team
    Win error 5 during operation remove on file C:\Users\[…]\Zotero\storage\6J8RWZNS\[…].pdf (Access is denied.

    [JavaScript Error: "Download request 1/6J8RWZNS failed"]
    You're getting this error for a couple different PDFs. This might happen if you have the PDFs open your computer while you try to sync, though usually that results in a different error. It could also be caused by security software on your system interfering with Zotero's ability to write to the disk, or by a permissions problem in your Zotero data directory.

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