Is Ieee xplore pdf download broken?
Hi,
Since recently, pdfs are no longer automatically downloaded from IEEE xplore.
For example, the article https://ieeexplore.ieee.org/document/1085344 doesn't work even though I'm logged in at the ieee xplore website and do get the pdf when I click the pdf logo on the page.
While loading the pdf, the zotero extension icon temporarily changes to a pdf icon, but when the pdf is fully downloaded, the icon changes back to a page-with-text icon.
Articles with open access available, such as https://ieeexplore.ieee.org/document/1085341 (from the same issue) do work, downloading the pdf from a different source.
Report ID: 1951569465
Best regards,
Paul
Since recently, pdfs are no longer automatically downloaded from IEEE xplore.
For example, the article https://ieeexplore.ieee.org/document/1085344 doesn't work even though I'm logged in at the ieee xplore website and do get the pdf when I click the pdf logo on the page.
While loading the pdf, the zotero extension icon temporarily changes to a pdf icon, but when the pdf is fully downloaded, the icon changes back to a page-with-text icon.
Articles with open access available, such as https://ieeexplore.ieee.org/document/1085341 (from the same issue) do work, downloading the pdf from a different source.
Report ID: 1951569465
Best regards,
Paul
Yes, it's an individual subscription. It used to work for years, but of course this can be a result of changes on the IEEE end of the chain.
Is there any way I can provide more detailed information that is helpful?
Paul
If the former, can you provide a Debug ID (different from a Report ID) from Zotero for a save attempt on an article page for which the PDF download fails?
If the latter, we'd want a Debug ID from the Zotero Connector for the save.
The pdf entry does not show up at all, so option #2.
I opened the pdf from https://ieeexplore.ieee.org/document/7797450.
While opening the pdf, the zotero icon briefly changes to a pdf icon.
While viewing the pdf, the zotero toolbar icon was no longer a pdf icon, but a page with b&w text. Do you agree that this should be a pdf icon?
Only a 'journal article' item was added to the database, without pdf.
The Debug ID is D1629262736
Paul
I just wanted to exclude a login problem from the possible causes.
On the article page:
Hovering over the zotero plugin icon I get: 'save to zotero (IEEE Xplore)'
A new artice item is added to the database, without pdf.
The Debug ID is D1081232506.
Paul
I'm with an institutional subscription. PDF download used to work.
Debug ID: D1305078965
I am using institutional login to access IEEE Xplore, and I tried initially on Linux trough a proxy (it used to work); then I tried on Windows from within the institution's network, and the issue remains the same.
The Zotero button doesn't show any PDF icon, and when I use the "Find Available PDF" option it says no PDF found, even when I am able to download it from IEEE Xplore web page.
I think IEEE changed something on their side and it broke the Zotero connector.
Thanks,
Julio
@adamsmith, do you get a .pdf URL or a getPDF.jsp URL for the attachment? At least for me, via a web-based proxy, the iframe now serves the PDF via the latter, which the translator wasn't expecting.
https://ieeexplore-ieee-org.libezproxy2.syr.edu/ielx4/5947/15907/00743356.pdf?tp=&arnumber=743356&isnumber=15907&ref=aHR0cHM6Ly9mb3J1bXMuem90ZXJvLm9yZy9kaXNjdXNzaW9uL2NvbW1lbnQvMzUxNzQ1
Tested on both Chrome and FF
Thank you!