just started a new private group and sent out invitations but invitees receive nothing

Hi. Please help. I just started a private group and sent out invitations to 19 people (all university addresses, except 1 gmail). But no one has received an invitation...
  • There can generally be delays in emails, from Zotero's end or from the receiving servers.
    If you're sending invites to people that already have Zotero accounts, they may be able to accept the invitation from their main groups page when they're logged in.

    Let us know if they have still not received their invitations.
  • I have the same problem, invitations sent out weeks ago never arrived. Are they only visible when logging into zotero.org or should the invitation arrive in their email inbox? Thanks!
  • Invitations arrive by email.

    Do these people already have Zotero accounts?

    A _possibility_ is that their invitations are going to your invitees' junk-mail box -- especially so if they don't already have Zotero accounts and have never before received any email from Zotero.
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