@distillman when I try to use word I have this message: word could not communicate with Zotero . please ensure that Zotero is opened . i open often Zotero but I have the same message
If you close Zotero, go to your Zotero profile directory, and move extensions.ini, extensions.json, and the 'extensions' folder to your desktop, and then restart Zotero, does it work? (If any of those don't exist, that's OK.)
/Users/macbookpro/Desktop/Capture d’écran 2020-03-18 à 4.14.25 PM.png
i open often Zotero but I have the same message
Can you provide a Report ID?
If you close Zotero, go to your Zotero profile directory, and move extensions.ini, extensions.json, and the 'extensions' folder to your desktop, and then restart Zotero, does it work? (If any of those don't exist, that's OK.)