Are you running the latest version of Zotero? 5.0.84?
In any case, I'd guess it's some other system policy or restriction that's causing this. While that may cause other problems, you can try configuring the data directory manually by closing Zotero, going to your Zotero profile directory, opening prefs.js in Notepad, and adding these two lines, or changing them if they exist:
No errors reported. 1702752547 Your solutions works. Thanks. File system access in the privacy settings on Windows is on. As is Document library access. I've just tried importing and this also cause Zotero to shut down. It happens once the file explorer box opens.
Yeah, I'm afraid you'll need to work with your IT department to figure out why that might be crashing on your computer. Zotero is just opening the standard Windows file dialog.
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Are you running the latest version of Zotero? 5.0.84?
In any case, I'd guess it's some other system policy or restriction that's causing this. While that may cause other problems, you can try configuring the data directory manually by closing Zotero, going to your Zotero profile directory, opening prefs.js in Notepad, and adding these two lines, or changing them if they exist:
user_pref("extensions.zotero.dataDir", "C:\\Users\\USERNAME\\PATH\\TO\\DIR");
user_pref("extensions.zotero.useDataDir", true);
(You need to use two backslashes in the path.)
Your solutions works. Thanks.
File system access in the privacy settings on Windows is on. As is Document library access.
I've just tried importing and this also cause Zotero to shut down. It happens once the file explorer box opens.